Feb 21
I presented at the Pearson VUE Testing Centre Managers Conference and thoroughly enjoyed myself. The audience was full of comments and questions which showed me a genuine level of engagement.
I talked a lot about how the technology in our midst is shaping how we live and work, with a special emphasis on some of the trends that will impact how we learn in the future – on the go, in modular form and both alone and in social groups. The cool thing with technology that must be embraced is that there is never really a good time to start using it – to open a Twitter account, launch a Facebook page or start a YouTube channel – but it is so easy to have a go, to start and update and change as we progress and evolve. Technology facilitates trying things and learning along the way. Our mantra at Pearson is ‘Always Learning’ and technology in this respect encourages us to use these tools and platforms to try stuff and be comfortable with making a mistake, because you can adjust, correct and continue on your pathway to greatness.
The thing that pleased me the most about the conference is when a lady stood up at the end of my session and explained that she works part-time, whilst also creating music for meditation. She described how she has learned to create CDs of her music and put them onto CD Baby and has since made her first sale on Amazon. This is the beauty of technology.
Dec 17

Just back from a whirlwind visit to the Pearson VUE headquarters in Bloomington, Minneapolis. What a slick operation. Professional, exceptional talent working in well-organised teams to serve its clients.
A lot can be learned from watching people at work, although generally I find I pick up a lot more ideas and nuggets of information from the US when I travel there than anywhere else. How can we capture some of that “essence” and ship it home? Is it the people and their attitude, their education or just the unflinching desire to succeed? I think it is a combination of all those things, and especially the philosophy of learning by failure. The US is the only market I know where mistakes and failure are a recognised part of growing up and the learning process.
It all about continuous learning. Every discussion and every experience is an opportunity to learn something new. On every plane journey I take, I weigh myself down with books, magazines and printed articles, always capturing quotes and stories along the way. That is how I assemble the content for my presentations.
The future of IT jobs and learning? That is a little harder to predict. The world of work continues to evolve and IT jobs are moving up the value chain, combining technical with business-savvy skills to give IT a seat at the boardroom table (more of this next post). But what is absolute, is that surrounding yourself with the best people is how to make the difference, regardless of business model. That is, yet again, the one standout thing from my trip to the US. I close with a comment made by fashion mogul Tommy Hilfiger in a recent interview:
“Hiring the best, most intelligent people allows you to sleep at night. One of my advantages starting out was that I was never afraid to hire someone smarter than me.” Rock on Tommy.