I loved the original Michael Caine movie, The Italian Job. I grew up watching it over and over again. Today, banks are taking from each other, but they are stealing people. They don’t have the skills so they poach people back and forth. Organisations are sometimes frightened to upskill their people in case they leave for another job and for more money. Well they don’t. Staff are more loyal to an employer who takes care of them. And what if you don’t train and certify them at all and they stay with you – how competitive will you be in the future? Case solved.