Let’s make a further case for humans: there was a great feature in this week’s Sunday Times on President and CEO of Hewlett Packard, Antonio Neri. Talking about artificial intelligence and how it relates to his business, he said, “AI will not replace human beings, but will enable human beings.” He goes on to say they are making their infrastructure more intelligent and reliable, thus allowing humans to focus on innovation.
I truly endorse this and want to underline that we need to automate the work and humanise the jobs – let the machines do the mundane and our teams add value to our customers.
It will help give purpose back to our people.
